Complaint lady - had enough of no water crisis

I had made a complaint regarding of no water supply at my area. I hope they didn't think that i'm a bitch who can't compromise where other people has no complaint at all...But yeah...as a civilian i have my right.

"Hello...I want to complain about there is lack of water supply at my area - xxxx. This problem has last for about few months already. There is water for a certain time in a day, but only outside the house. Sink, bathroom & toilet completely no water. My house is double story house, and it's completely no water supply at the upper floor. We did have our own initiatives where we bought a few large basins just to collect the water. We can tolerate if this problem only occur once in a while. But right now, almost every night I have to stay up just to collect the water. And do you mind if I told that sometimes we need to wait until 1-2am just to wait for the water, when everyone is already in a deep sleep. Otherwise, there is no water to use in the morning. The worst is, we can't use washing machine as the water is only dripping & no straight go to bathroom to clean yourself after long working hour and there are few other problems which I won't list here. Please really take action as we had enough of this matter. Thank you."

That is exactly the content of my email. 

Hopefully they will really take action...

Waiting for the water!

Source: Google image